Skip Hire FAQ: Everything You Need to know about Ordering a Skip
Renovations, clear outs, and landscaping projects can all generate a lot of waste that you will need to get rid of if you won’t want it hanging around your property. At Skoup, we offer a skip hire service that has been designed to help you remove waste or unwanted items from your premises in a convenient and affordable way.
If you are looking to order a skip for a renovation or project then we have put together a list of the most common questions we get asked around skip hire below. These include what can be taken away, what can’t, and information surrounding permits.
If you have a question about ordering a skip that is not covered below, then please feel free to call us on 03300 535 535 to discuss your needs in more detail.
How much does it cost to hire a skip?
At Skoup we offer competitive prices that are designed to provide you with a skip without breaking the bank. That being said, the precise cost of a skip depends on how long you want it for, the size of skip you want, and your location. To find out more about Skoup's price, visit our skips page.
When can you collect the skip?
When your skip is ready to be removed from your premises, contact us on 03300 535 535 to arrange a collection.
Do you use any third party skip companies?
On occasion, there may be times where our skips are unavailable. In these instances we may use a preferred third party partner. All of our partners have been fully audited to ensure that they are compliant and have the same credentials as Biffa to ensure peace of mind that you’ll be receiving the highest standard.
Will the driver contact me when they are on their way?
Yes, either a member of the Skoup customer service desk or the driver will contact you by your preferred method of communication (usually phone or email) to confirm the driver is on their way.
Can I book a specific time slot for skip delivery and collection?
Currently, specific time slots cannot be selected for skip deliveries or collections. You can request an AM or PM delivery and inform us if there are any times that we will not be able to access your property. We will do our best to accommodate your requirements.
Can I order skip permits with Skoup?
It’s easy to order a skip permit while booking your skip hire. Tick the necessary box on our order form and we’ll do the rest. Please be aware that where a skip permit has been requested there will be a five day lead time before skips can be delivered. while booking your skip hire. Tick the necessary box on our order form and we’ll do the rest. Please be aware that where a skip permit has been requested there will be a five day lead time before skips can be delivered.
Where can the skip be placed?
Skips need to be placed in an accessible location, such as a driveway or public highway. A skip permit may be required for public roads at an additional cost. To make things more convenient, we can arrange permits on your behalf, simply request your permit at the time of booking.
There are a large number of places where Skips can be placed. That being said, our skips cannot be placed on:
- Public footpaths or grass verges
- Soft or uneven ground
- Utility access points
For advice on whether your property has a suitable location for a skip, please contact our helpful customer service desk on 03300 535 535.
What is your cancellation policy?
You can cancel your skip hire at any time without charge. We do request you call our customer service team on 03300 535 535 at least 24 hours before delivery is due to begin. You will receive a complete refund unless work has commenced in which case the full fee paid will be retained. Please refer to our terms and conditions for further information.
Does all my waste go to landfill?
Skoup has access to Biffa’s full range of recycling and recovery facilities to process as much material as possible for recycling, including Waste Electrical and Electronic Equipment (WEEE). Wherever possible, rubbish is diverted from landfill either via recycling facilities or waste to energy alternatives.
Can I book multiple skips or services?
Currently, you can only book one skip per online transaction, but we are working towards adding this feature. To book multiple services online, you would need to make separate bookings for each service. For businesses who require regular skip hire, please contact our helpful team directly on 03300 535 535 for you best waste solution.
Is there a discount for booking multiple skips?
For skips larger than our 12 yard container or if you require multiple skip hire, please contact our helpful customer service team on 03300 535 535 who can arrange the best value service for your waste collection needs.
Do I need to put my rubbish into bags?
One of the great things when you order a skip from Skoup is the versatility of what we can take. Waste can be loaded into our skips loose or bagged.
Where can I fill my skip to?
Our skips can be filled up to the level load line only. To ensure safe transport you will be asked to remove any excess waste over the fill line prior to collection. The use of "greedy boards" (boards or similar used to increase the side height of the skip) are not permitted as part of our service.
Our skips do have a weight limit, which is why we ask that soil is not placed in the skip. The weight limit is in place to make the skips safe to transport whilst full. If your skip is overweight and has been filled with soil, we will ask you to remove the excess weight of waste prior to collection.
How far in advance can I book a skip?
You can book one of our 6 yard, 8 yard or 12 yard skips for delivery online up to three months in advance. For a collection that surpasses this time, please contact our customer service team on 03300 535 535.
Do you offer same day skip hire?
You cannot book a skip hire for the same day online. Our next available date online would be the next working day, providing orders are received by noon the day before. If you require urgent skip hire, please call our customer service team on 03300 535 535 and we will do our best to accommodate your request.
How much is it to hire a skip for a week? Is there a discount for weekly skip hire?
If you require a skip for an extended amount of time, contact our helpful customer service desk on 03300 535 535 who can offer exclusive weekly rates.
What can and can’t you put in a skip?
You can’t put hazardous or harmful items into a skip such as knives, gas canisters, solvent paint tins, tyres or WEEE (Waste Electrical and Electronic Equipment). If you require disposal of these items, a van collection may be a more suitable alternative. If you're not sure about what you can and cannot put in your skip call us on 03300 535 535.
Can I use a skip for my garden waste?
You can use skips for some green waste such as plants and shrubs but skips are not suitable for soil or compost. The reason for this is due to weight limits on what is safe to transport away again.
Can a skip be lifted over a fence or wall?
Due to our safety procedures, we will require clear and safe access to the skip’s placement location. Therefore we cannot place a skip over a fence or a wall. If there is no clear access to the property a skip can be placed on the road, this may require a permit and other additional fees which need to be arranged before delivery. Our helpful customer service desk can help you assess your property’s suitability for a skip, contact them on 03300 535 535.
The skip is being put on my neighbour’s property, do they have to place the order?
You can order a skip to be placed on a neighbour’s property or shared driveway as long as you have the express permission of the owner or occupant of the home. Both the person hiring the skip and the property owner needs to be present upon delivery of the skip.
How long can you hire a skip for?
Our skips can be collected a minimum of 48 hours after you contact our team for removal. Our skips can be in use for up to 2 weeks before collection should be arranged. Additional charges may apply if the skip is retained for longer than 2 weeks.
Can a skip be transported to another location if it isn’t full?
Due to rules and regulations for waste disposal, the skip container must remain at the delivery address until we collect it. We cannot transfer partially full skips to another site.
What size skip do I need?
If you are wondering what size of skip you need to order, you can take a look at our skip comparison page to help you decide what size you need for the job. If you’re still unsure, contact one of our helpful advisors on 03300 535 535 for guidance.
How much to hire a mini skip?
Use the slider on https://www.skoup.co.uk/services/skip to find out more about our skip hire prices.
How much is the VAT on skip hire?
When you order a skip from Skoup, all of our prices already include VAT.
What is the smallest skip you can hire?
The smallest skip size we can offer at the moment is 4 cubic yards (3.05m3). We have other three sizes of skips available. Those three different sizes of skip are mini (small – 6 yard), midi (medium – 8 yard), and maxi (large – 12 yard).
Order a Skip with Skoup
No matter what you need it for, at Skoup we have a range of skips that are designed to suit any need you may have. Our team are on hand to make ordering your skip as easy as possible, and can even help with obtaining permits if needed. Feel free to give us a call today to discuss your needs in more detail. You can call us on 03300 535 535.
Alternatively, if you are ready to order a skip now you can do so by clicking on the button below.